Privacy Policy

Privacy Policy —
Your information, our responsibility

Your personal information is extremely valuable to us at 2999ber. In this Privacy Policy, we clearly explain when, why, and how your information is collected, and how securely it is kept.

Last Updated: January 2026
Language: Bangla (bn-BD)
SSL secured

Introduction and Applicability

2999ber is a recognized online gaming platform in Bangladesh. We know that when you use our services, you share certain information with us — whether during registration, while playing games, or when making deposits. This Privacy Policy explains how important that information is to us and how carefully we protect it.

This Privacy Policy applies to 2999ber's website, mobile app, and all other digital services. When you access or use our platform, you agree to the terms of this Privacy Policy.

Critical: This policy should be read together with 2999ber's Terms and Conditions. Both documents together define our relationship with you.

What Information We Collect

2999ber collects only the information necessary to provide services, ensure security, and fulfill legal obligations. We never collect excessive or irrelevant information.

Personal Identifying Information

Type of Information Reason for Collection Mandatory?
Full Name Identity Verification & Account Creation Yes
Date of Birth Age verification (ensuring 18+) Yes
Mobile Number Account verification and communication Yes
Email address Notifications & Security Alerts Yes
National ID Card KYC verification When Required
Bank/Wallet Information Transaction Processing When Required

Automatically Collected Information

  • IP address: Used for security monitoring & fraud prevention.
  • Device Information: Browser type, operating system, screen resolution.
  • Usage Data: Which games you played, when you logged in, session duration.
  • Cookies & Local Storage: To save preferences and remember login status.
  • Transaction History: Deposit, withdrawal & betting records.

How Information Is Used

We use your information only for specific and legitimate purposes. 2999ber never sells your information or uses it for third-party advertising without permission.

  • Account management: Creating, updating, and securing your profile.
  • Service Delivery: To ensure game access, deposits, withdrawals & other features.
  • Customer support: Helping you resolve issues and handling complaints.
  • Fraud Prevention: Identifying suspicious activity and keeping the platform secure.
  • Legal obligations: To meet regulatory authority requirements.
  • Service Improvement: Analyze usage patterns to improve the platform further.
  • Bonuses & Offers: Sending relevant offers based on your preferences.

We never send marketing emails without your consent. You can turn off notifications from your account settings at any time.

Information Sharing Policy

2999ber does not sell your personal information to any third party. However, in certain circumstances, limited information may be shared with trusted partners.

When information may be shared

  • Payment Processors: Information necessary to complete transactions only reaches the payment gateway.
  • Game Software Providers: Limited session data for game management.
  • Legal authorities: In response to court orders or lawful requests from regulatory bodies.
  • Fraud Prevention Partners: For verifying suspicious transactions.
  • Business Changes: In case of merger or acquisition, the new owner will assume responsibility for the data.

Before sharing information with any third party, we ensure they adhere to the same privacy protection standards.

Cookies & Tracking Technologies

2999ber uses cookies and similar technologies to make your browsing experience easier and more secure. Cookies are small text files stored on your device.

Cookie Type

  • Essential cookies: These are essential for remembering login status and ensuring security. Cannot be disabled.
  • Functionality cookies: Saves language preference, theme & other settings.
  • Analytics Cookies: To understand how the platform is being used. User identity is not revealed.
  • Security Cookies: Protection against CSRF attacks and automated bots.

You can control cookies from your browser settings. However, keep in mind that disabling essential cookies may prevent some services from working properly.

Information Security Measures

2999ber uses industry-leading technology to protect your information. Every transaction and data transfer is fully encrypted.

  • 256-bit SSL/TLS encryption: All communication is conducted over encrypted channels.
  • Two-Factor Authentication (2FA): Additional security layers can be added to the account.
  • Security Audits: Regular third-party security audits are conducted.
  • Access control: Only authorized personnel can access specific information.
  • Firewall & IDS: Active network monitoring and threat detection.
  • Data Masking: Sensitive information is partially masked in our systems.

If you believe your account has been accessed without authorization, contact our support team immediately and change your password.

Data Retention Period

2999ber retains your information only as long as necessary. Once service provision or legal obligations end, your data is securely deleted.

  • Active Account Information: Stored as long as the account remains active.
  • Transaction Records: Typically 5–7 years for legal purposes.
  • Support Contact: Up to 2 years after resolution.
  • Log Files: Up to 12 months for security purposes.
  • Closed Accounts: Retained for at least 3 years after account closure.

Your rights

As a 2999ber user, you have important rights over your own information. We fully respect them.

1

Right of access

You have the right to know what information we hold about you.

2

Right to Correction

You may request correction if there is any error in your information.

3

Right to Deletion

You may request deletion of your information if there is no legal obligation.

4

Right to Withdraw Consent

You may withdraw consent to process your information at any time.

5

Right to Portability

Request your information in a structured format if you wish.

6

Right to object

You may object to the use of information for specific purposes.

Minors' Privacy

2999ber strictly prohibits service to anyone under 18 years of age. We do not knowingly collect any information from minors. If we discover that a minor has mistakenly created an account, all their information will be immediately deleted and the account closed.

If parents suspect their child is using 2999ber, please contact our support team immediately.

Policy Changes

2999ber may update this Privacy Policy as needed. Before any significant changes, we will notify you via email or platform notification. Continued use of the service after changes means you have accepted the new policy.

Last Updated: January 2026 | Version: 2.1

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our privacy team.

  • Email: [email protected]
  • Support: 24/7 support available in Bangla via live chat.
  • Response Time: Typically responded to within 24–48 hours.
Why 2999ber Trusted

Know the core pillars of our privacy protection

End-to-end encryption

Every piece of your information is protected with 256-bit SSL encryption. Neither hackers nor third parties can read it.

Two-step login security

Enable 2FA and add an extra layer of security to your account.

Regular Security Audits

Third-party experts regularly audit our systems and eliminate vulnerabilities.

Transparent Data Policy

We clearly tell you what information we collect, why we collect it, and where we keep it — everything transparently.

Easy Data Deletion

Your rights — close your account at any time and request deletion of your information.

Privacy Support Team

Privacy questions? Our team is ready to help in Bangla 24/7.

Your privacy Security Learn About

We do

  • We collect limited information with your consent.
  • We encrypt all information and store it on secure servers.
  • We conduct regular security audits.
  • We fully respect your rights.
  • We explain information usage with transparency.
  • We fulfill data deletion requests.

We don't

  • We do not sell your information or give it to marketers.
  • We do not use your information for advertising without permission.
  • We do not disclose full bank or ID details.
  • We do not keep unnecessary information long-term.
  • We do not serve minors or collect their information.
  • We never ask for sensitive information via phone or SMS.
Now Your information Keep Secure

At 2999ber, your privacy is our top priority. Join today and enjoy a secure, trusted gaming experience.

Frequently Frequently Asked Questions

Only authorized 2999ber employees and systems have access to your information. They are bound by strict confidentiality agreements and may only use information to provide services. Only necessary information is provided to regulatory bodies upon legally valid requests.

Click 'Download my data' in your account settings. We will send all your information in a structured format (usually JSON or CSV). You can also request this through the support team.

If you request account closure, we will permanently delete your information — except certain data required for legal obligations. Tax records and transaction history are typically retained for 5–7 years.

Yes, 2999ber complies with international privacy policies and data protection standards, including GDPR principles and Bangladesh data protection law. We regularly audit and maintain compliance.

If you believe your information is being handled improperly, email our privacy team at [email protected] or contact us via live chat right away. We always take complaints seriously and investigate promptly.
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